Data Deletion
Last updated: November 2026
You can ask HomeMarket to delete your account and the personal data linked to it at any time. This includes the messages you exchanged with us on WhatsApp or through the chat on our website.
1. How to request deletion
- In the app: you can delete your account yourself in the HomeMarket app (buyer or seller app).
- By email: write to contact@homemarketapp.com with the subject “Data deletion request”, from the email address on your account or including the phone number you use with us.
2. What happens next
- We may need to verify your identity before acting on your request.
- We will respond within 30 (thirty) days, or within the shorter period required by the law of your jurisdiction.
- After an account is deleted, we keep its data for up to 30 days to allow reversal and to complete pending orders.
- After that, your personal data is deleted or anonymized. We keep only what the law requires, such as transaction and payout records, for the period required by tax, accounting, and financial regulations (generally 7 years).
3. More information
Our Privacy Policy explains what data we collect, why, and for how long. Questions: contact@homemarketapp.com.